We do not offer a refund. The reason is that there is no way to un download music that has been delivered without watermarks to subscribers.
Accounts that are unpaid and have no activity for a period of one year after their subscription has expired will be qued for deletion. This includes their personal library. Users will be notified by e-mail that their account is about to expire and will be deleted if they do not log in within 10 days of the e-mail notification.